Refund policy
We want you to love your purchase. If something isn't right, we're here to help.
Sakura Tails Refund Policy:
Eligible Refunds Refunds are offered for:
- Items sent incorrectly
- Damaged or defective products
Time Limit Refund requests must be submitted within 30 days of the purchase date.
How to Request a Refund Email support@sakuratails.com with:
- Your order number
- A brief description of the issue
Additional Notes
- The policy may be updated at any time without prior notice, so contact support for the latest version.
- For product longevity, follow the washing and care instructions included with your purchase.